All LANGDON clients enjoy the provision of extensive training as an integral part of our service. Detailed training is provided for all the modules included in your Duty Management System.
Training can take place at either a client's premises or at LANGDON and is carried out just before the system goes 'live'. In this way it is guaranteed that the users can work with the system at the moment that the system becomes operational.
This is backed up with a detailed, easy to use reference manual, written specifically to include and take account of your particular working practices. Full on-line help is also provided within the application.
From the outset, LANGDON's policy had been to offer total support and maintenance to its users. We provide comprehensive support to assist clients both with learning and understanding LANGDON software, as well as providing a valuable service on matters and queries concerning Customs and Excise.
Typical training might include:
- System Overview
- Import Procedures
- Warehouse Procedures
- Intrastat Procedures
- Maintaining the Database
- Backing Up and Restoring Data